Scale Customer Support Without Burning Out Your Team

Handle 10x More Customers with theSame Support Team

Stop drowning in support tickets. We automate 80% of routine inquiries so your team can focus on complex problems and building customer relationships.

Your Support Team is Drowning

Sound familiar? You're not alone. 90% of growing businesses struggle with these same support scaling challenges.

Overwhelmed Team

Your support heroes are drowning in 200+ daily tickets, working overtime just to keep response times under 24 hours

Impact: Team burnout and high turnover

Repetitive Questions

80% of tickets are the same basic questions about passwords, order status, and simple troubleshooting

Impact: Wasted talent on mindless work

Can't Scale

Every new customer means more support burden. Growth is limited by how fast you can hire and train new agents

Impact: Missed growth opportunities

The Real Cost of Slow Support

67%
customers switch after bad support
$62
cost to acquire each new customer
40%
support agent annual turnover
24hrs
average response time hurts growth

How We Help You Scale Support Intelligently

We don't replace your support team. We amplify them by handling the routine 80% so they can focus on the complex 20% that requires human expertise.

Instant FAQ Resolution

AI handles password resets, order tracking, billing questions, and account updates automatically

Coverage: 60-70% of tickets

Smart Ticket Routing

Complex issues get routed to the right specialist with full context and suggested solutions

Coverage: 100% accuracy

24/7 First Response

Customers get immediate acknowledgment and resolution for simple issues, even outside business hours

Coverage: Instant response

Escalation Intelligence

AI knows when to involve humans and provides complete context for seamless handoffs

Coverage: Smart escalation

Typical Results After Implementation

Response Time

Before: 24+ hours
After: < 2 hours
12x faster

First Contact Resolution

Before: 45%
After: 85%
89% increase

Customer Satisfaction

Before: 3.2/5
After: 4.7/5
47% improvement

Agent Productivity

Before: 15 tickets/day
After: 45 tickets/day
3x increase

Safe Automation with Human Oversight

We automate with guardrails. Your team stays in control while AI handles the routine work safely.

Human Oversight

Critical issues and sensitive requests always go to human agents

Learning Boundaries

AI only handles cases it's confident about, escalates when uncertain

Audit Trail

Complete logs of all AI interactions for quality assurance

Agent Control

Support team can override AI responses and adjust automation rules

Real Support Teams, Real Results

TechFlow SaaS

Software3 agents

The Challenge

300 daily tickets, 48-hour response times, agents working weekends

Our Solution

Automated password resets, billing inquiries, and feature questions

Results Achieved

2 hours average
Response Time
70% automated
Ticket Reduction
92% satisfaction score
Customer Satisfaction
No more weekend work

RetailPro Commerce

E-commerce5 agents

The Challenge

Order tracking, return requests, and shipping inquiries overwhelming team

Our Solution

AI handles order status, return processing, and shipping updates

Results Achieved

Instant for 80% of queries
Response Time
65% automated
Ticket Reduction
4.8/5 rating improvement
Customer Satisfaction
Focus on complex customer issues

Your Path to Scalable Support

We make implementation risk-free with our proven 4-week process

Week 1

Audit & Analysis

Analyze your current ticket volume, response times, and common issue patterns

Outcome
Automation roadmap with projected time savings
Week 2

AI Training

Train AI on your knowledge base, previous tickets, and brand voice

Outcome
AI ready to handle 60% of routine inquiries
Week 3

Pilot Launch

Start with low-risk automation while maintaining human oversight

Outcome
Live automation handling simple tickets safely
Week 4+

Scale & Optimize

Gradually expand automation coverage and optimize based on performance

Outcome
Target metrics achieved, team focusing on complex issues

Simple, Transparent Pricing

Choose the plan that fits your support team size and volume

Starter

$299/month

Perfect for small support teams

  • Up to 1,000 automated responses/month
  • Basic FAQ automation
  • Email support integration
  • Simple reporting dashboard
  • 2 team member access
Ideal for: 2-3 person support teams
Most Popular

Growth

$599/month

For growing businesses

  • Up to 5,000 automated responses/month
  • Advanced ticket routing
  • Multi-channel support (email, chat, phone)
  • Custom automation rules
  • Advanced analytics
  • 5 team member access
  • Priority support
Ideal for: 5-10 person support teams

Enterprise

Custom

For large support operations

  • Unlimited automated responses
  • Custom AI training
  • API integrations
  • Advanced security features
  • Dedicated success manager
  • Unlimited team members
  • 24/7 priority support
Ideal for: 10+ person support teams

All plans include 14-day free trial • No setup fees • Cancel anytime

Ready to Scale Your Support Team Without Burning Out?

Join 200+ support teams that handle 10x more customers with the same headcount.

80%
Tickets Automated
2 hrs
Average Response
3x
Agent Productivity
92%
Customer Satisfaction